Return & Exchange Policy

At Glow More, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy to make your shopping experience as smooth as possible.

Exchange Policy

• We offer a 7-day exchange policy on all products purchased from Glow More.
• To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition that you received it.
• Exchanges are only allowed for the same product. If the product is out of stock, you may choose another item of equal value or request a store credit.

Return Policy

• We do not offer refunds. However, you may exchange the item or receive store credit for future purchases.
• Store credit will be issued in the form of a voucher or code, which can be used for your next purchase at Glow More.

Return & Exchange Process

1. Contact Us: Notify our customer service team within 7 days of receiving your order by emailing [customer service email] or calling [customer service phone number]. Please include your order number and details of the item you wish to exchange.
2. Approval: Our customer service team will review your request and, if approved, provide you with instructions on how to return the item.
3. Shipping: Send the item back to us using a traceable shipping method. The customer is responsible for the return shipping costs.
4. Inspection: Once we receive the returned item, we will inspect it to ensure it meets our exchange criteria.
5. Exchange/Store Credit: Upon approval, we will process your exchange or issue store credit within 5 business days.

Non-Exchangeable Items

• Due to hygiene reasons, we cannot accept returns or exchanges on opened or used skincare products.
• Any items marked as final sale are not eligible for return or exchange.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will arrange for a replacement or provide store credit, including return shipping costs for the incorrect or damaged item.

Changes to Return & Exchange Policy

• Glow More reserves the right to update or modify this policy at any time. Any changes will be posted on this page.

Thank you for shopping with Glow More. Your satisfaction is our top priority, and we are here to assist you with any questions or concerns you may have.