Terms & Conditions

At Honey Girl Organics, we strive to bring you the finest skincare products from trusted global brands after thorough research and careful selection. By placing an order on TheGlowMore.com, you agree to the following terms and conditions:

1. Seller Disclaimer
   We are not the manufacturers of the products listed on our website; we act solely as authorized resellers.

2. Product Selection
   We make every effort to provide products with excellent reputations, positive reviews, and proven performance based on our extensive experience in the skincare industry.

3. Customer Responsibility
   It is the customer’s responsibility to review product details, ingredients, and online feedback before purchase, ensuring that the product suits their skin type and does not cause allergic reactions.

4. Allergic Reactions or Adverse Effects
   Honey Girl Organics assumes no liability for any adverse skin reactions resulting from the use of products purchased through our platform.

5. Refunds and Damages
   Refunds will only be issued in cases where products are damaged during shipping. We do not provide refunds or exchanges for products that do not suit the customer’s skin.

6. Order Refusals
   If a customer refuses to accept a dispatched order, an additional delivery fee of Rs. 250 will be charged on their next purchase. Future orders from such customers will only be accepted through direct bank transfer (prepaid).

7. Right to Refuse Service
   We reserve the right to refuse service to any customer at our discretion, without stating a reason.

8. Coupon and Sale Policy
   Discount coupons are not applicable during ongoing sales or promotional offers.

9. Damaged or Faulty Products
   Complaints regarding damaged, leaked, or faulty products must be reported within 48 hours of receiving the order. Investigations may take up to 72 hours before a resolution is provided.

10. Disputes for Prepaid Orders
    In case of disputes regarding prepaid orders marked as delivered, the matter will be investigated with the courier company. Resolution may take several working days.

11. Free Samples
    Complimentary samples are not included in orders placed during sale events.

12. Defamation and Misuse
    Honey Girl Organics reserves the right to take legal action in cases of false or defamatory statements made against the company or its products.

13. Customer Due Diligence
    Customers are expected to research product ingredients and suitability before purchase. As product compositions vary, Honey Girl Organics cannot analyze every product individually.

14. Return Policy
    Product returns will be handled according to the Return Policy published on our website.

15. Acceptance of Terms
    By proceeding to checkout on TheGlowMore.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.